Video is all black or gray SymptomsBlack or gray image is displayed. CauseThis could be caused by one or more of the following; 1. The lights are not aligned pro
[2009-11-9]
"Jumpy" Mouse Cursor SymptomsThe mouse cursor ¡°jumps¡± around the area the user is looking. CauseThe smoothing factor is set too low. The smoothing factor combine
[2009-11-9]
16 Bit Windows Error SymptomsYou receive a 16 bit Windows Subsystem error when installing Quick Glance. This is a known Windows problem. The resolution is provid
[2009-11-9]
Error Reading Serial Number Symptoms¡°Error Reading Serial Number¡± is displayed when Quick Glance is opened. CauseThe computer cannot communicate with the camera. This c
[2009-11-9]
Video is split or distorted SymptomsA distorted or split image is displayed. CauseCorrupted data or video when using the IEEE 1394 port can be caused by too much latenc
[2009-11-9]
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